Hostess/ Lễ tân nhà hàng

May assist with other duties as assigned.
Maintain accurate waiting lists as needed. Alert guests when the table is available.
May be asked to handle guest complaints and special requests.
Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
Promote teamwork and quality service through daily communication and coordination with other departments.
May process take- out orders; may answer room service phone and process room service orders; practice up- selling techniques.
May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
Greet guests promptly and courteously; seat guests, ensuring a balanced workload among servers.

Handling food objects, products and utensils
Reading and writing abilities are utilized often when making reservations, taking orders, completing paperwork, etc.
Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
Prior restaurant or luxury hotel experience preferred
Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
Basic math skills are frequently used when handling cash and credit, quantities, and variances.
Using a keyboard
Bending, stooping, kneeling
May be required to work nights, weekends, and/or holidays.

Competitive salary package: Full gross salary & service charge during the probation period
Full insurance coverage: Social, health, unemployment insurance based on 100% of your contract salary
7 accident insurance: Effective from your first working day
Other benefits in accordance with hotel policies
Annual leave entitlement: Calculated from the first day of probation
Flexible working schedule: 5 working days/week with 2 days off
12 Annual leave per year
International training & career development opportunities
Internal benefits: Complimentary staff meals, uniform, employee engagement activities, labor union membership & more
Annual salary review
A dynamic, professional, and multicultural working environment

Cập nhật gần nhất lúc: 2025-10-22 05:00:03