Hostess (Lễ Tân Nhà Hàng)

Perform additional duties as directed by supervisors.
Be polite and professional in any situation where the image or reputation of the hotel is represented.
Maintain a high standard of personal hygiene, dress, uniform, and body language.
Attend the meetings and trainings as required by supervisors.
Achievement of the goals and objectives of the outlets.
Be fully conversant with all health and safety, fire, and emergency procedures.
Individual performance with hotel standards.
Quantity and nature of guest comments and complaints.
Contribute to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
Operations
Handle reservations and inquiries.
Allocate the table accordingly.
Check, advise, and coordinate with the station Team Leader on daily events and summary.
Report lost and found items and guest incidents to the Supervisor.
Liaise duties and responsibilities with waiter/ waitress.
Update, check, and follow up on daily events.
Handle guest inquiries and requests and ensure that these are passed on to the appropriate individuals for proper action.
process through knowledge of menus and beverage lists.
Help maintain standards of cleanliness by carrying out front and back of house cleaning duties as directed.
Handle customer complaints if possible, or report them to supervisors.
Greet and seat guests professionally and friendly, according to the hotel&039;s standards.

Good English and Local language skills
Able to handle a demanding workload
Interacts with both colleagues and occasionally with guests
Good interpersonal skills required.
In possession of all faculties.
Pleasant physical appearance
Pleasant physical appearance
Strong stamina
In possession of all faculties

Chế độ bảo hiểm: Được tham gia đầy đủ các chế độ bảo hiểm theo quy định của pháp luật.
Thời gian làm việc: 5 ngày/tuần, nghỉ 2 ngày linh hoạt.
Thời lượng ca làm việc: 8 tiếng/ngày (bao gồm 30 phút nghỉ giữa ca).
Phụ cấp & hỗ trợ: bữa ăn trong ca làm việc, thẻ gửi xe miễn phí tại hầm xe TTTM, đồng phục, Locker cá nhân riêng biệt, …

Cập nhật gần nhất lúc: 2025-07-14 09:05:03