Hostess

Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
Ascertain guest&039;s satisfaction and handle any glitches which may arise, informing a manager of the situation and how it was resolved.
Be knowledgeable on the menus, drink, wine list explanation and beverage service.
Provide quick and efficient service to all guests and up keeping Restaurant Standards.
Handling guests without reservations or those waiting for others to join them.
Greet the guest promptly, courteously, graciously with eye contact, a smile and good posture.
Welcome the guest and assure the liaison between guest and service staff (captain/waiter). Maintain the outlet’s information update in term of reservation, attendance, month end report.
Proper care and usage of telephone for out of sight communication.
Monitoring guest history and inform the manager of a guest’s special occasion, birthdays, anniversaries, dietary preferences and allergies.
Personally handle all guests’ complaints to note exactly what happened and solution(s) in the glitch form and notify the Manager.
Seat the guest promptly at a table pre- set for the number in the party and according to guest preference.

Friendly, hard working, able to work under pressure
Good communication skills in English
Female, 1.62m and above, good- looking, shining sparkling and energetic appearance
Experience preferred but not essential
Fresh graduates are encouraged to apply & training will be provided for successful candidates

Friendly, hard working, able to work under pressure
Female, 1.62m and above, good- looking, shining sparkling and energetic appearance
Good communication skills in English
Experience preferred but not essential
Fresh graduates are encouraged to apply & training will be provided for successful candidates

Cập nhật gần nhất lúc: 2025-07-19 12:44:36