Hostess - Urgently

You have extensive knowledge about activities in Resort and the rest of Phu Quoc Island, allowing you to give guests
Create unforgettable welcome experiences and thoughtful farewells for our guests, by tailoring guest interactions according to
recommendations in order to optimize overall guest experience
information to all colleague before operation time
You have the knowledge to operate Opera System, sort out Guest in House report, VIP of the day and Accor Member list and share the
individual guests’ needs when they dine at your restaurants.
You always acknowledge guests and remember important information as guest names, preferred seating and favourite aperitifs
Take charge of managing the guest proles in the restaurant management system and update important guest information, such as:
Perform any other duties that may be assigned by the management from time to time
You have the knowledge to operate the Point of Sale system and assist the team in handling payments and recording orders through
and increased revenue
You have the ability to use suggestive selling as a way to complement services inside the resort, resulting in higher average spending
the POS
dining preferences, dietary restrictions and preferred seating
resulting in a positive rst impression
You are responsible for managing the reservation channels and ensures that bookings are conrmed according to the standards,

Can work in rotated shifts
Fresh candidates are welcomed to apply
Diploma or Vocational Certicate in Hospitality Skills or related eld
Always maintain proper grooming as hotel&039;s policy
Possess customer service- oriented mindset
Good English

Salary and Allowances
Home Visit allowance.
Full Salary & monthly Service Charge in probation period.
Relocation allowance by ranks.
Benefits
All Heartist card apply for all Accor Hotels.
Full meals during the work shift and day off.
Supported housing staff with full amenities and entertainment area.
Uniforms are provided according to Hotel standards.
International working environment, joining training courses according standard of Accor.
Support shuttle bus to Resort
05 Working day | 02 day off per week
Insurance policy
Suncare Insurance according to the provisions of policy SunGroup
Special promotion for resort service by rank
Social Insurance in Probation Contract

Cập nhật gần nhất lúc: 2025-02-26 15:45:02