- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
- Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold Terry.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand- eye coordination.
- Fill cart with supplies and transport cart to assigned area.
- Check that all appliances are present in the room and in working order.
- Ability to push and pull a loaded housekeeping cart and other work- related equipment over sloping and uneven surfaces.
- Support team to reach common goals. Ensure adherence to quality expectations and standards.
- Perform other reasonable job duties as requested by Supervisors.
- Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests&039; service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Respond promptly to requests from guests and other departments.
- Clean bathrooms. Remove trash, dirty linen, and room service items.
- Stand, sit, kneel, or walk for an extended period across an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings.
- Speak with others using clear and professional language.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
- Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
