Housekeeping Coordinator/ Nhân Viên Điều Phối Bộ Phận Housekeeping (Order Taker)

• Access and use Housekeeping computer programs
• Promote the hotel products and services
• Adhere to hotel cleaning and maintenance programs
• Know how to use computer and support the office work if possible.
• Prepare monthly reports as required. Render assistance to respective
• Ensure a high level of cleaning is maintained in your work area
• Seek opportunities to continually improve guest service, by reporting guest comments
• Carry out other tasks as directed by your supervisors
• Review and update the monthly Housekeeping Manning Guide.
• Ensure all reporting and servicing deadlines are met on a timely basis
• Take appropriate action to resolve guest complaints
• Ensure that all requests from “Personal Guest Service” is handled promptly and properly logged.
• Issues, receives, records and controls all Housekeeping pagers.
• Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on- loan items, pagers.
• Adhere to the hotel’s security and emergency policies and procedures
• Ensure guest needs and reasonable requests are met
• Assume other duties assigned by Executive Housekeeper.
• Assist with maintaining up- to date staff records
• Keep good communication with other departments.
• Assist with the preparation of staff duty rosters
• Record status of daily attendance for all Housekeeping associates.
• Deliver high quality service to guests
• Housekeeping sections, Linen/Uniform, Floors, Public Areas, Laundry in preparing their monthly reports and inventories.
• Co- ordinate work progress of Pest Control Personal, Machine & equipment repairs and Grounds and Garden from external company.
• Work closely with the Reception to ensure correct room status at all times.

• Education: Graduate from college and computer basic skill.
• Profile of Competency: Good knowledge of Housekeeping office daily operation, Housekeeping fidelio system and computer basic knowledge.

To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
Work 5 days per week- 2 days off per week.
Join an annual picnic.
13th month salary
Get competitive salary & service charge.
Other benefits according to company policy: PVI Insurance, Mobile Device Allowance, Meal Allowance...
Have 12 annual leave days for a working year.
Receive training and training for career development.

Cập nhật gần nhất lúc: 2024-07-15 20:45:02