Housekeeping Manager cum Facilitator/ Trưởng BP Buồng phòng kiêm giảng viên

Imparts responsibility of achieving positive outcomes from guest queries in a timely and efficient manner
Carry out lost and found procedures.
Eye for detailed the occupied and departure rooms, giving special attention to guest needs.
Able to train in daily allocation of rooms and deep cleaning tasks to team members.
Ensures that the entire operation is performed as per the laid down standards for students and staff.
Able to understand all room categories and amenities quickly, and train on the same.
Teach organized method for inspection of guest bedrooms to ensure they meet standards.
Comply with hotel security, fire regulations and all health and safety legislation.
Assist other departments wherever necessary and maintain good working relationships
Able to train on how to effectively manage guest requests, including VIP amenities and communicating them to the relevant team members.
Leading by example in customer service excellence, beyond Rooms and training duties.
Assist Housekeeping Manager with training requirements.
Able to impart importance of taking responsibility for the performance of floor attendants.
Able to train in the organization and facilitation of the room making process.
Providing and teaching bilingual short- term training courses, EHL&039;s VET training programs about In Room and Housekeeping Services to students of various levels and backgrounds.
Able to impart the responsibility for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
Able to train on how to quickly organise schedules for the purpose of accommodating the guest needs first.
Report maintenance issues to Maintenance/Engineering Department.
Able to understand employee’s positions well enough and to perform duties in students or employees&039; absence.
Represent the needs of the team to others in the hotel.

Knowledge of current and updated Rooms & Housekeeping trends.
Professional Diploma of recognized school in Housekeeping or Rooms division
Competent in written and spoken English
4- 5 years of House Keeping experience in a 5- star hotel (or higher)

Tiền thưởng phí phục vụ hàng tháng và Thưởng lương tháng 13 dựa trên doanh thu công ty.
Tiền thưởng các ngày Lễ lớn trong năm
Quà vào ngày sinh nhật
Mức lương canh tranh
Đào tạo tiếng anh nghề khách sạn theo tiêu chuẩn của EHL Thụy Sĩ.
Đóng các loại Bảo hiểm 100% trên lương.
Tham gia Công đoàn và hưởng quyền lợi từ quỹ công đoàn của công ty.
12- 15 ngày nghỉ phép/ năm
Được tham gia các lớp huấn luyện kĩ năng nghiệp vụ nâng cao trình độ tay nghề.
Hỗ trợ lưu trú Ký túc xá/Phụ cấp ăn ca/ Phụ cấp điện thoại (Có điều kiện)

Cập nhật gần nhất lúc: 2025-06-28 13:15:02