Housekeeping Manager

Distributes and supervises the daily work schedules, reports, and assignments to Housekeeping staff.
Formulating and establishing plans for all aspects of Housekeeping management and operation.
Ensures that all Housekeeping staff perform duties in accordance with hotel policy.
Ensures all occupied rooms are cleaned and prepared for guests on a daily basis.
Assists with performance appraisals of all Housekeeping staff and prepares guidelines and time frames for improvement.
Assists the supervision of Housekeeping staff to ensure that all daily activities meet compliance with housekeeping procedures and service standards.
Responds to guest requests and immediately handles problems and complaints about housekeeping functions to maximize guest satisfaction.
Performs other duties as assigned by the Executive Assistant Manager
Reports problems with materials and equipment to Executive Assistant Manager.
Liaises with Floor Supervisor, Public Area Supervisor, Linen Supervisor and Laundry Supervisor to coordinate planning and scheduling for regular activities.
Give direction and control all activities relating to the Housekeeping department.

Fluent in English.
At least 3 years of experience in a similar role, preferably in upscale and luxury settings.

OTHER SKILLS REQUIREMENTS

Problem- solving, analytical, motivational, organizational, and training abilities.
Excellent communication skills.
Ability to manage complex relationships.
Strong leadership skills in managing teams to achieve results.

Competitive benefit packages
Competitive salary range
International and professional working environment

Cập nhật gần nhất lúc: 2024-03-21 15:45:21