Housekeeping Order Taker - Điều phối viên Buồng phòng - Danang Marriott Resort & Spa, Non Nuoc Beach Villas

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work- related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb&039; rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb&039; list. Complete required Housekeeping paperwork.

At least 1 year of related work experience
High school diploma/G.E.D. equivalent
At least 1 year of supervisory experience

Competitive salary and monthly service charge
Follow the government social insurance, health insurance, unemployment insurance
Working 5 days per week- off 2 days per week
Annual Leaves
24 accident insurance
Training opportunities for career development
Join in hotel activities

Cập nhật gần nhất lúc: 2024-06-06 15:40:05