Housekeeping Supervisor / Giám Sát Buồng Phòng

A Housekeeping Supervisor for The Grand Ho Tram Strip property is responsible for inspection guest rooms in creating an uncompromised level of cleanliness throughout the property. This position will support the Housekeeping staff in operational standards to exceed the guest’s expectations and provide service that sets the example for the luxury market. All responsibilities are to be performed in accordance with departmental and company policies, practices and procedures, as well as within the framework and intent of the Vision of The Grand Ho Tram Strip property.
Responsibilities

Check guest rooms daily; check occupied rooms and vacant. Inform Room Attendant of missing items or work not properly performed. Inspect all guest corridors and pantries.
Monitor training of new employees.
Check daily for maintenance conditions, make work orders for repairs in triplicate form (urgent reports made at once) and submit to Engineering for follow- up.
Open the Housekeeping Department in the morning. Check night report and prepare Room Attendants’ daily assignments.
Check in Room Attendants and issue work assignments.
Perform other duties as assigned by management.

Must have the proven ability when working with confidential information.
Previous hospitality experience preferred.
One to two years’ experience working required.
Ability to communicate fluently in the local language of the workplace and in English both verbally and nonverbally.
Must be able to write legibly, complete detailed paperwork and use a computer for extended periods of time.
Must present a well- groomed appearance.
Solid and professional communication skills, both oral and written desired.
Excellent guest service skills. Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.
Must be well organized and eye for details.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business
Microsoft Office knowledge required.

Accident Insurance 24/7
Uniform
Service Charge
Tip
Duty Meal

Cập nhật gần nhất lúc: 2024-03-16 23:10:26