Housekeeping Supervisor / Giám Sát Buồng Phòng

A Housekeeping Supervisor for The Grand Ho Tram property is responsible for inspection guest rooms in creating an uncompromised level of cleanliness throughout the property. This position will support the Housekeeping staff in operational standards to exceed the guest’s expectations and provide service that sets the example for the luxury market. All responsibilities are to be performed in accordance with departmental and company policies, practices and procedures, as well as within the framework and intent of the Vision of The Grand Ho Tram Strip property.
Responsibilities

Open the Housekeeping Department in the morning. Check night report and prepare Room Attendants’ daily assignments.
Monitor training of new employees.
Check guest rooms daily; check occupied rooms and vacant. Inform Room Attendant of missing items or work not properly performed. Inspect all guest corridors and pantries.
Check daily for maintenance conditions, make work orders for repairs in triplicate form (urgent reports made at once) and submit to Engineering for follow- up.
Perform other duties as assigned by management.
Check in Room Attendants and issue work assignments.

Solid and professional communication skills, both oral and written desired.
Must present a well- groomed appearance.
Excellent guest service skills. Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.
Ability to communicate fluently in the local language of the workplace and in English both verbally and nonverbally.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business
Previous hospitality experience preferred.
Must be able to write legibly, complete detailed paperwork and use a computer for extended periods of time.
Microsoft Office knowledge required.
One to two years’ experience working required.
Must be well organized and eye for details.
Must have the proven ability when working with confidential information.

Service Charge
Uniform
Accident Insurance 24/7
Duty Meal

Cập nhật gần nhất lúc: 2025-10-29 18:50:03