Housekeeping Supervisor /Giám Sát Buồng Phòng

- Reports for work on time wearing a clean and tidy uniform and neatly groomed per the resort standards

- To participate in the daily briefing with the HK Manager

- To understand and strictly adhere to the rules and regulations established in the Employees Handbook.

- To understand and strictly adhere to the hotel’s policy on fire, hygiene, Health and safety and to handle all equipment, utensils and uniforms with care

- To maintain a high standard of personal appearance and hygiene at all times.

- To maintain a good rapport and working relationship with staff of all other departments.

- To provide a courteous and professional service at all times.

- Ensure all guest rooms are ready and clean for each guest checking in

- Ensure that all room types are consistent with rates and descriptions

- Ensure all amenities are set up in all rooms

- Ensure mini bars are checked during daily servicing of rooms

- Up sell laundry services

- Ensure all public areas including toilets, bars, restaurants are kept clean and tidy

- Assist with the monthly inventory of housekeeping products and equipment

- Keep yourself up to date with the latest hospitality trends

- Ensure guest feedback is solicited during and following their stay with us

- To attend and contribute to all staff meetings and other related activities.

- Attend training as set by the resort management team

- To undertake any other reasonable tasks and secondary duties as set by Management

- At least Vocational diploma in any field

- At least 2 year experience in housekeeping supervisory level

- Good in inter-personality and supervisory skill

- Proficiency in English

- Good in driving results and people management and development

- Having chances to get attractive company bonus every month/year

- Company trip once a year + Joining party

- Salary and position is reviewed 1 time a year

- Bonus by individual ability and company’s performance.

- Social insurance, health insurance, unemployment insurance and other benefits

- Dynamic and sociable working environment.