Primary responsibilities:
Ensure security of any assigned keys and beeper
Floor closets and neatly stock according to diagram.
Shelves/counters; sweep and wax floor; remove non- floor closet items and transport to proper storage areas.
Transport to dish room glass washer and wash glasses. Return clean and capped glasses to floor closets in racks.
Remove all dirty linen from assigned Room Attendants&039; carts and closets.
Organize work duty priorities.
Stock linen carts with clean linen and supplies. Transport linen carts to
Maintain cleanliness and organization of floor closets; remove trash, wipe down
Clean designated areas with proper chemicals, tools and equipment:
Service corridors
Floor closets
Guest laundry room
Stairwells
Check under furniture for debris and remove if present.
Guest room floor corridors
Guest vending areas
Inspect condition of all furniture for tears, rips and stains and report damages to
Elevators, tracks and landings
Supervisor. Dust and polish all woodwork.
Remove dust, dirt, marks and fingerprints from doors and door frames.
Handle guest complaints to ensuring guest satisfaction.
Turn over any lost and found items to the Supervisor.
Ensure security of guest room access and hotel property.
Remove stains, scuff marks, and dust from baseboards, ledges and corners.
Successful completion of the training/certification process.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
Transport guest laundry and dry cleaning to correct guest rooms.
Report any damages or maintenance problems to the Supervisor.
Empty vacuum cleaner bags, replace and clean machines.
Remove dust on drapes weekly and realign to correct position daily.
Remove trash; debris and cobwebs from balconies/patios.
Ensure confidentiality of hotel guests.
Inspect condition of planters and plants; remove debris, polish planters.
Polish all brass surfaces to a high gloss.
Administrative Responsibilities
Install cleaned or new drapes.
Make up cribs and rollaway beds; transport to designated rooms.
Stock Housekeeping department supplies.
Turn mattress and box springs according to rotation schedule.
