Recruitment and Staffing:
Manage the full recruitment cycle, including posting job openings, screening candidates, conducting interviews, and hiring staff.
Collaborate with department heads to determine staffing needs and ensure the resort is properly staffed to meet business demands.
Employee Relations:
Foster a positive workplace culture by implementing employee engagement activities and programs.
Ensure effective communication between management and staff, promoting a transparent and supportive work environment.
Act as a liaison between employees and management to resolve conflicts and address concerns.
Training and Development:
Identify career development opportunities for employees and support skill- building programs.
Organize onboarding programs for new hires to ensure smooth integration into the resort’s culture.
Develop and implement employee training programs to ensure all staff is adequately trained in both customer service and safety standards.
Performance Management:
Oversee performance appraisals, providing guidance and support for both employees and management in setting goals and reviewing performance.
Provide recommendations for promotions, salary adjustments, and disciplinary actions when necessary.
Address performance issues and implement corrective actions when required.
Compensation and Benefits:
Monitor employee benefits offerings and handle inquiries regarding health, insurance, and retirement plans.
Administer compensation and benefits programs in alignment with company policies and industry standards.
Ensure accurate and timely processing of payroll.
Compliance and Record Keeping:
Maintain up- to- date records for all resort employees, including contracts, performance reviews, training logs, and disciplinary actions.
Ensure compliance with labor laws, resort policies, and industry standards.
Prepare reports related to HR activities, such as turnover rates, staff satisfaction, and training effectiveness.
Health and Safety:
Act as the point of contact for any workplace injury or safety concerns and ensure timely reporting and resolution.
Ensure the resort adheres to health and safety regulations, implementing necessary training and protocols to maintain a safe working environment.
Employee Engagement & Well- being:
Implement programs to maintain high morale and encourage employee retention.
Promote employee well- being through wellness programs, team- building activities, and support services.
