Hygiene Officer (Casual 6 months)

Responsible business:
• Responsible for handling the Food safety & hygiene in the Resort:
• The key person to monitor and make sure all food areas are following up the food safety management system manual and standard food safety procedures as per local and internal guidelines
• Providing awareness training in HACCP for all food handlers
• Implementing systems and conducting regular checks to ensure food handlers are adhering to good food and personal hygiene practices, during food preparation.
• Implementing / maintaining HACCP/ISO22000, Food Safety and Personal Hygiene Standards
• Investigating food safety complaints, and reporting to management
• Monitoring and verifying that food is received, handled, prepared, stored, transported and served always in a satisfactory manner, in accordance with the Food Safety & HACCP Rules & Regulations.
• Auditing all food preparation areas and reporting findings and liaise with the concerned departments on consistent preventive / corrective actions.
• Managing day to day activities of Food Safety and maintaining Hygiene records, appropriately.
• Carrying out internal Food Hygiene Audits in all food preparation areas.
• Developing, implement, reviewing and updating the food safety management system procedures, in accordance with local regulations and international standards.
• Training food handlers in Essential Food safety as per local authority standards.
• Conducting supplier audits to approve food suppliers
• Making food safety and HACCP training plans for food handlers
• Guiding the internal HACCP auditors to perform inter departmental audit.
Guest experience:
• Demonstrate a service attitude that exceeds expectations
• Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers by ensuring good inter- departmental relations.
• Be able to promote the hotel products and services.
• Demonstrate service attributes in accordance with industry expectations and company standards.
• Take appropriate action to resolve guest complaints
• Maintain a high level of knowledge which will enhance the guest experience
• Accurately and promptly; understanding, anticipating and fulfilling guest requests
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
• Providing guidance for food and beverage and kitchen in handling food hygiene complaints from guest

Required Skills

• Able to speak, read and write English
• Tasks and Project Management
• Good knowledge of Food Safety and Management Systems
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proficient in the use of Microsoft Office
• Problem solving, reasoning, motivating, organizational and training abilities
Qualifications
• Diploma in Hotel Management, Food & Beverage, or related field
Experience
• 2 years of experience, or an equivalent combination of education and experience

Mandatory insurances in accordance with Vietnamese Law
Provided duty meal, uniform and transportation
Competitive salary & service charge as per internal rules
Other benefits as per the company/ IHG policies
IHG brand standard training
Accidental insurance 24/7
9 working hours per day, 2 days off per week
Shared accommodation based on availability (applied for non Danang residents)

Cập nhật gần nhất lúc: 2026-02-12 09:25:03