Educational Qualifications:
At least Bachelor’s degree about IT, Finance, Audit, Compliance
Relevant Experience
At least 7 years of relevant experience Services management and IT Operations
English proficiency
Good skill in project management
Good skill about present, negotiation, and drive to resolve IT issues and errors
Deeply knowledge about IT Services Management, IT infrastructure, and IT services/system Architecture
Relevant Knowledge/ Expertise
ITIL: IT Infrastructure Library a framework of best practices for delivering IT services
DBA: Database Administrator (SQL and Oracle)
CCNA: Cisco Certified Network Administrator
MCSA, MCSE: Microsoft Certified Systems Administrator/ Engineer
ISO/IEC 20000: considered the international standard for IT service management and delivery
PMP: Project Management
Skills
Leadership skills
Subject matter expertise for area(s) of responsibility
Excellent oral, negotiation, written and presentation skills to communicate / persuade and influence decision-making, paired with active listening skills
Demonstrated leadership, supervisory, planning and change management skills
Self-motivator and can work as lead with minimal supervision
Advanced analytical and problem-solving skills
Technical skills
Ability to write quality management reporting
Understand products, services and IT tools in the banking sector
Fast and responsible IT manager with strong customer focus
Understand about architecture, infra of complex services/system, and database administrator
Deeply understand about industry standard/ framework and apply in works
Strong experiences in IT Operations and Risk management
QUYỀN LỢI:
Preferential loan for staff
Competitive salary and bonus based on employees&039; performance and capability
Working time with magnetism: magnetism 2 - creativity 7 (creativity 2 am Saturday / month)
Have opponunity to participate in many great events
Traing courses depending on job nature
Able to have annual travel allowance
Working under energisitic, friendly environment and good chances to develop your career
Annual leaves depending on job grade
Insurance under labor law + VPBank care insurance for individuals. Premium employees are entitled to insurance for their relatives
