Inside Sales/Sales Support Executive

· Build up relationship with the counterpart at customer’s premises, but the Sales Support do not perform the tasks of a full- fledged Key Account Coordinator
· Procurement of costs: Overseas contact for rate request after get information from Sales Executive.
· Help to promote growth of business of customer with Rhenus by developing relationship and upselling existing and new business.
· Actively quote within standard KPI the customer for new enquiries and new lanes
· Work with company ticketing system according to given SOP until ticket is closed.
· Actively introduce and build up relationship with customer
· Prepare official quotation and submit to customer on timeline. KPI: General cargo 1 days, other 2 days
· Support Sales Executive in term of follow customer documentation for new customer/new instruction such as customer company register, Por Por 20 and others document relating to customs clearance process.
· Create necessary company documentation in order to set up customer and its shipment handover to Operations (JI, etc.).
· Actively update costs and selling rates in coordinate with Account Owner
· Be standby for customer in case of operational issue and solve or escalation in order to involve account owner on time
· Arrange and prepare others information per management assignment and response to enquiry timely including others special assignment:
Any others job assigned by superior
Support to qualify potential customer to Sales Executive: sales campaigns, cold calls etc. (outside of daily tasks of account owner to sales support)

Knowledge in computer system and Microsoft Office, Word
Possess strong interpersonal skills and be able to work independently
Good knowledge of freight forwarding and logistics service
High attention to detail
Good command in written and spoken English
At least 1- 2 year(s) experience in marketing, freight forwarding business or related fields
Good geographical knowledge, both global and locally.
Bachelor’s degree or higher in business, logistics or any related fields

Chế độ bảo hiểm, Du Lịch, Đồng phục, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-09-16 11:05:03