Inside Sales Specialist

Manage inbound inquiries, responding promptly and professionally to potential clients, understanding their needs, and presenting appropriate solutions.
Engage with existing customers, building and maintaining long- term relationships to drive repeat business, upsell opportunities, and ensure customer satisfaction.
Monitor client satisfaction by resolving issues and proactively offering solutions to enhance their experience.
Support administrative tasks by keeping track of sales activities, updating CRM systems, and maintaining accurate sales records.
Collaborate with internal teams to ensure all client needs are met and projects are delivered successfully.
Contribute to sales growth by nurturing existing accounts and converting inbound leads into customers.
Conduct product and service presentations, delivering tailored presentations to prospective clients showcasing Vinova’s mobile and web development services.
Prepare quotations and proposals, working closely with the technical teams to prepare customized offerings that meet client requirements.
Follow up with clients, addressing questions, concerns, and providing additional information as needed.

Experience in IT consulting or IT application development is a plus.
Highly organized with attention to detail and a customer- first attitude.
Diploma or bachelor’s degree in Sales, Business, or related fields.
Excellent verbal and written communication skills.
A self- starter with the ability to manage multiple inquiries and tasks simultaneously.
Proficiency in Microsoft Office and CRM systems.
Ability to understand customer needs and provide tailored solutions.
Minimum 2 years of inside sales or customer service experience within the IT industry, focusing on handling inbound inquiries or working with existing clients.

A collaborative and innovative work environment.
Opportunities for professional development and growth.
Competitive salary and performance- based bonuses.
Employee recognition and reward programs.

Cập nhật gần nhất lúc: 2025-09-27 07:20:03