Insides Sales Represenatative

Within the operational targets set by the Head of Sales & Handling (F/GC), the local Manager Sales & Handling (F/GC- G) or local Manager Sales (F/GC- X), the Outside Sales Representative performs the following duties:
Sales and Relationship Management
· Actively pushes the eChannel usage and promotes eAWB.
· Performs market and account analysis and develops action plans using customer relationship information and internal reports in cooperation with Inside Sales and Commercial Team.
· Actively supports the local customer segmentation process.
· Creates rate offers, with and without guarantee of transportation.
· Acquires new customers and identifies new business with the help of LCAG sales tools and external sources of information.
· Organizes customer events.
· Identifies and manages opportunities with existing customers with the goal to negotiate new profitable business focused on long- term or regular business.
· Achieves sales budget targets for assigned accounts.
· Enters into transportation agreements with customers.
· Manages capacity agreements such as LTCs in co- operation with Revenue Management as described in the Sales Rule Book.
· Shaer information about activities, offers, strengths and weaknesses of his customers with Commercial Manager, Inside Sales, Sales (&Handling) Manager and Key Account Management.
· Organizes and performs sales visits including presentations to customers with the aim to market the LCAG product and service portfolio and involves Inside Sales Representative as required.
· Maintain customer data and captures sales activities in the CRM tool.
· Develops and sells customer- oriented logistic solutions in collaboration with the Handling department and the Inside Sales Team.
· Acts as “touch point” for Claims and Complaints and transfers them to Regional Customer Solutions Team (CST), respectively to the Claims departments and/or the accounting team following the process. Promotes the usage of eClaims/Complaints.
· (Re- ) Negotiates special rate agreements and LTCs as pe Sales Rule Book considering market developments and customer’s performance.
General
· Performs all other duties assigned or delegated by supervisors.

Yêu cầu công việc:
- Advance IT knowledge, Proficient Ms Word, Excel, PowerPoint and outlook
- English Required.
- High school and bachelor is required. Master is desired.
- Industry knowledge: Logistics, Sales, Transportation.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-09-18 18:15:02