International Case Management Executive

Resolve customers’ requests
Any other duties as assigned by supervisors
Coordinate with partners to accomplish customers’ requests
Record data and report to general manager
Respond to calls and emails from international corporate clients in English and Vietnamese.

Job Qualifications

Analytical, critical thinker
Team player, organizational commitment
Proactive, self- motivated
Strong interpersonal communication skills (written and spoken)
Time management skills, ability to work on multitude of projects simultaneously
Focused on continuous improvement
Customer focused
Ability to work effectively under pressure
Integrity, ethical behavior

Salary Range

Flexible breaking shifts
Experience in customer service
Must be customer- service oriented; actively look for ways to help people
Having passion with travel, insurance and medical industry
Ability to work in a dynamic and fast- paced environment
Working Time: 44 hours/week, 06:00AM – 02:00PM or 02:00PM – 10:00PM & ½ Saturday 08:00AM- 12:00PM or 12:00PM- 04:00PM (Flexible)
Strong communication skills both written and verbal; ability to communicate thoughts and information clearly and concisely
Active Listeners: be able to give full attention to what is being said, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times
Must have a strong attention to detail; be careful about details and thorough in completing work tasks
Be able to handle and resolve client issues efficiently, quickly and accurately
Willingly to work at weekends

Job Requirements

Work from home – Flexible working place
Salary negotiation including full allowances
Full insurance and healthcare benefits

Workplace:

04 Nguyễn Đình Chiểu street, Đakao Ward, District 1, HCMC OR Work from HomeLaptop+Phone+Working Materials are provided by the company

Laptop, Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-03-27 11:17:10