International Customer Support

Troubleshoot any delay, issue or claim. Co- ordinate with other teams in the process.
Stay in touch with customers & ensure a good relationship and customer satisfaction.
Collect customer reviews after delivery of cars.
Track & follow the delivery progress of already confirmed orders of cars.

Great interpersonal & communication skills.
Flexible in personal time management, to be able to call customers in different time zones.
Exceptional communication skills in English, both written and verbal.
Minimum 2 years of work experience.
University graduate (major in business, marketing, journalism, PR is preferred).

Your interpersonal skills (what we are looking for in the new hire):

You maintain a high standard. You know different levels of good. If needed, you know how to raise the quality bar higher.
You have a hungry spirit. You are passionate about learn- grow- win. Your thoughts and knowledge- inputs are not limited to textbooks. You are always looking for new things to learn and grow.
You are a problem solver. If there is a problem, you are motivated to find a way to solve it, by trying many ways. You take initiatives & do not just wait for others to tell you what to do.

Sponsored company trips twice a year
Chance to work with very smart people, in an international start- up environment.
Yearly Tet bonus (standard is 1 month salary)
Social insurance + health insurance + unemployment insurance according to regulations.
Salary review: once a year
Working time: Monday to Friday (8am- 5pm, with lunch break)
Salary: Up to 20,000,000 VND
Monthly company sponsored party
Periodic health examination.

Cập nhật gần nhất lúc: 2025-09-09 11:30:03