IT Associate

Job Brief
IT services
• By oneself or together with the team, analyzing the issues, proposing solutions and implementing them. Main areas of support include Laptop (hardware/software/connectivity), LAN cabling, Wireless, printers, fax machines, scanners, photocopying machines, projectors, fixed telephone and other IT devices.
• Completing tasks assigned by IT Leader and Top Manager.
• Identify and suggest possible improvements on procedures/processes.
• System Management: Support IT Leader in system management. Perform maintenance and upgrading plan by working with vendors.
• Serving as the first point of contact for staffs seeking technical assistance over the phone, email or ticket system.
• Setting up/Revoking facilities (hardware/software/connectivity) for new/resigned user. Maintaining/Upgrading facilities and other IT devices when requested.
• Documentation: Complete weekly and monthly reports and related documents.

Requirements:
• Knowledge of MCSA or CCNA (is an advantage).
• At least 1 year of experience as a help desk technician or other customer support role.
• Ability to meet deadlines and adjust to changing priorities.
• Ability to diagnose and resolve basic technical issues.
• Being proactive, willing to learn and to work overtime when requested.
• Excellent communication skills & ability to communicate in English.
• University Degree in IT or equivalent.
Application Requirements
• Your application, resume must be in English.
• Deadline for submission is 19 May 2022 at the latest;
• The total document file size must not exceed 2MB.
• Name your file with quoting reference (Application- IT Associate – FTA).

Company trips, Company issued Laptop.

Professional, dynamic working environment, working time Monday-Friday

13th month salary and other company benefits such as birthday, team building, family events, etc.

Cập nhật gần nhất lúc: 2022-06-19 02:22:04