1. Strategic Planning
• Provide input for the development of OpCo strategy and roadmap for the assigned business domain
2. Business Analysis and Expert Role
• Enable realization of business objectives in assigned domain through IT solutions
• Act as first contact point and subject matter expert towards the business
• Understand business requirements and translate into functional design for development
• Bring the outside in - understand the own industry end-to-end, bringing best in class solutions and establish an extended network with peers and partners
• Estimate required resources/budget
3. Solution Transformation & Readiness
• Deliver successful deployments and ensure client & user satisfaction
• Manage/Realize transformation in the business by adoption of [template] solution processes and realize solution readiness at go-live with best in class change management actions (preparation, validation workshops, solution design, solution build, solution implementation, etc.)
• Ensure process adoption and performance using process performance indicator dashboards and associated toolkit for OpCo businesses
• Manage process design in case of non-fit with the template (based on analyzing business scenario’s, as-is situation, and fit/gap analysis ) by clarifying the business requirements and design solutions in adherence with template standards and OpCo objectives
4. Application Development and Maintenance.
• Lead the development acquisition of new solutions to meet expanding business requirements.
5. Process Improvement & Simplification
• Deliver solutions for business process excellence within the assigned business area
• Support OpCo in defining their solution requirements for continuous improvement
• Realize business process improvement in the assigned business area at assigned business projects
6. Project Management
• Manage and deliver projects supporting business needs and priorities on time in full (OTIF)
• Create and manage project business case and documentation
7. Vendor and contract management
• Manage third parties and contracts in scope of responsibility
