Job Summary:
• Managing and maintaining an organization&039;s IT infrastructure, including servers, networks, hardware, and software systems.
• Collaborates with the IT team and other stakeholders to implement and maintain effective IT solutions that meet the organization&039;s needs.
• Ensure the smooth operation, security, and performance of the IT environment while providing technical support to employees and ensuring business continuity.
Roles & Responsibilities:
Network Administration:
• Ensure network security by implementing firewalls, VPNs, and other security measures.
• Configure, and maintain LAN, WAN, and wireless networks.
• Monitor network performance, troubleshoot connectivity issues, and implement necessary changes for optimal network performance.
Server Administration:
• Install, configure, and maintain server hardware and operating systems (Windows, Linux).
• Monitor server performance, conduct regular system updates, and manage user access and permissions.
• Implement and maintain virtualization technologies for efficient resource utilization.
Server Room Management:
• Manage server rooms operations, including power, cooling, and physical security.
• Manage and arrange server rooms facilities, ensure they are neat and tidy.
Data Protection:
• Ensure proper data backup procedures are in place and regularly tested.
IT Security:
• Implement and maintain security measures to safeguard the IT infrastructure against cybersecurity threats.
• Respond to security incidents and implement security best practices.
• Conduct regular vulnerability patching.
Hardware and Software Management:
• Procure and manage Infra hardware, including servers, and networking equipment.
• Troubleshoot server hardware and software issues.
• Install, configure, and maintain server software applications.
Level 2 Support and Document
• Create and maintain technical documentation, including network diagrams, system configurations, and standard operating procedures.
• Provide technical support to end- users computing team.
IT Projects:
• Collaborate with the IT team and other departments on Infra- related projects, such as system upgrades, software implementations, and infrastructure expansions.
