IT Manager

Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures
Ensures that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required
Continually keeps informed of IHG- approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to:
Guest and Administration Voicemail
Maintains uncompromising data and physical security standards
Performs special project/other duties as assigned by the Management, include but not limited to serve as a back- up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support
Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
Electronic Door Locking Computer System
Call Accounting
Software operating and utility systems
Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions.
Computer Virus protection
Conduct “Self- Audit” of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT.
Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries
Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures
Interfaces to and from Front Office Property Management Systems and other Systems
PABX systems.
Cabling
Follows- up on all outstanding points from the latest EDP audit of his/her hotel
Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office
PC and LAN based Office Automation products
Under the direction of the Director/Manager of Finance and Business Support, administer all back- office user ID’s, passwords, security parameters and the most sensitive utility
Front Office and Accounts Receivable Property Management Systems
Point Of Sale Systems
Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system
Maintains technical and user documentation, systems report, newsletters and announcements in a neat, orderly and secure fashion
Internal and External Electronic Mail / Facsimile / Scanner software and communication tools
Ensures that all computer media saves and back- ups are completed, documented and stored per IHG specifications
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas
Installs and tests corporate approved program changes to the hotel computer system(s)
Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions
Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors
Maintain an up- to- date list of all computer hardware
Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes
Completes and distributes activity reports, program trouble reports, and enhancement list
Performs basic changes to programs control languages using screen edit utilities, operating control languages statements and screen design aids
Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency
Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable
Hotel IT Security and Firewalls
Computer Hardware systems and devices including PC LAN technology
Back Office Accounting Systems
Hub / Switch Management Systems
Holidex Plus / IHG Rewards Club / InterContinental Ambassador

Enquiring mind with an understanding of innovation and guest experience and the challenges involved in implementing successful change within the hotel operation
Must be challenging, diplomatic and able to work across all levels of the organization
Strong analytical and interpersonal communication skills. Able to network and influence peers and senior management with credible and compelling arguments
High degree of personal drive, self starter and able to work independently without regular direct management
Strong communication skills, both written and verbal; articulate, persuasive & influential; systematic and timely
3 years’ related experience or an equivalent combination of education and work- related experience
Able to apply creative methodologies and thinking to the tasks
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Has working knowledge of local area networks and Microsoft Windows. Possesses problem solving, reasoning, motivating, organizational and training abilities. Has good writing skills.
A good ‘real world’ sensibility when applying strategic solutions
Extensive and credible appreciation of brands
Experience in working internationally and cross- culturally in the hospitality industry
Bachelor’s degree in Computer Science, Information Technology or related field
High level of capability and credibility in influencing colleagues across functions
Able to quickly and accurately assess the scope of implementation of proposed innovation and keeping in with the current trends and innovation in the industry

Competitive salary / Mức lương hấp dẫn
13th month salary/ Chế độ thường thường niên (lương tháng 13)
Birthday gifts and Internal Service Discount in accordance to IHG and resort&039;s policy./ Quà sinh nhật và ưu đãi dịch vụ nội bộ theo chính sách của IHG và khu nghỉ dưỡng.
Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy./ Bảo hiểm tai nạn 24/7 và bảo hiểm sức khỏe Bảo Việt theo chính sách của IHG.
Monthly Service charge./ Phí dịch vụ theo tình hình doanh thu hàng tháng.
Enjoys IHG&039;s special offer for internal employee./ Hưởng các ưu đãi đặc biệt của IHG dành cho nhân viên nội bộ.
100 % salary and immediate Social Insurance enjoyment during probationary period./ Hưởng 100% lương & tham gia BHXH ngay trong thời gian thử việc.
At least 14 annual leave days/year./ Tối thiểu 14 ngày phép/năm

Cập nhật gần nhất lúc: 2026-05-26 06:25:03