IT Manager

PURPOSE OF THIS POSITION:
Spartronics Viet Nam is seeking a IT Manager is responsible for leading IT infrastructure, ERP/MES system management, cybersecurity, automation solutions, and digital transformation initiatives within the factory. This role ensures system stability, data integrity, and IT service availability to support production, quality, planning, and business operations efficiently.
PRIMARY RESPONSIBILITIES:
IT Infrastructure & System Administration

Ensure high uptime for IT systems supporting production & office operations.
Manage and maintain factory- wide network, servers, data center, Wi- Fi, firewall, backup systems.
Oversee hardware & software lifecycle: configuration, license management, upgrades.

ERP/MES/MRP System Management

Ensure data accuracy and transactional discipline across departments
Own and support ERP (SAP/Oracle/D365 or equivalent) and MES for production operations.
Coordinate with vendors for customization, integration and enhancement requests.
Lead system troubleshooting, issue resolution, and user support for all functions.

Industry 4.0 Digital Transformation

Plan and execute automation & digital roadmap for the factory.
Implement dashboards for real- time productivity, WIP, OEE, yield, quality performance.
Drive integration among SMT machines, AOI, ICT, MES, ERP and quality monitoring tools.

Cybersecurity & IT Compliance

Conduct periodic network security audits and risk assessments.
Ensure compliance with corporate IT policy, data privacy and backup policy.
Establish security controls, firewall rules, system access authorization.

Cross- functional Support

Partner with Operations, Quality, Planning, Finance to optimize system- driven workflow.
Manage IT helpdesk team to provide timely support and service resolution.
Provide IT training and system knowledge to end users.

Vendor & Budget Management

Evaluate investment for automation, licensing, and future upgrades.
Prepare and control annual IT budget (hardware/software/renewal).
Manage IT projects, vendor contracts and SLA performance.

Leadership & People Development

Build IT capability, succession plan, performance goals & training roadmap.
Lead IT Engineers, System Admins, Infrastructure Support team.
Foster proactive, customer- service mindset and continuous improvement culture

Education: Bachelor’s degree in Information Technology, Computer Science, Engineering or related fields.
Experience:

From 5–8+ years of IT experience, with minimum 3 years in manufacturing (preferably EMS/PCBA).
Experienced in production system integration and automation projects.
Strong hands- on knowledge of ERP (SAP/Oracle/D365), MES, MRP systems.

Others:
- Technical Skills:

Cybersecurity frameworks, backup policy, disaster recovery planning.
Database management (SQL Server/MySQL).
Network administration, server infrastructure, virtualization (VMware/Hyper- V).
IoT, API integration, machine connectivity is a strong advantage.

- Soft Skills:

Excellent communication & stakeholder collaboration.
Leadership presence & ability to manage multiple priorities.
Strong analytical & problem- solving skills.
English proficiency preferred for vendor interaction, and communication with Corporate IT teams in the U.S.

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Cập nhật gần nhất lúc: 2026-01-23 13:50:03