IT Manager (ITM)

Job Summary:
Lugano Resort & Spa Cam Ranh is seeking a highly skilled and motivated IT Manager to lead and manage all information technology systems of the resort. The IT Manager will ensure the stability, security, and efficiency of IT operations, supporting daily business activities and enhancing guest experience.
Key Responsibilities:
- Coordinate with vendors and service providers for system support and upgrades.
- Plan, implement, and monitor IT policies, procedures, and security standards.
- Ensure smooth daily operation of IT services across all departments.
- Lead and train IT staff; provide technical support and guidance to users.
- Troubleshoot and resolve hardware, software, and network issues in a timely manner.
- Manage and maintain all IT systems, including PMS, POS, network infrastructure, servers, CCTV, Wi- Fi, and telecommunication systems.
- Prepare IT reports and propose improvements to management.
- Ensure data backup, system security, and disaster recovery procedures are in place.
Job Requirements:
- Good communication skills in English (spoken and written).
- Leadership skills and service- oriented mindset.
- Strong knowledge of hotel systems (PMS, POS, ERP), networking, servers, and IT security.
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Minimum 2 years of experience in IT, with at least 2 years in a supervisory/managerial role, preferably in hospitality industry.
- Good troubleshooting and problem- solving skills.
- Ability to work independently and under pressure.

- At least 2 years of experience in a similar position at 5- star hotels.

- Insurance and other benefits according to company policy.
- Professional working environment at a luxury resort.
- Career development and training opportunities.
- Meals provided (if applicable).
- Competitive salary and service charge.

Cập nhật gần nhất lúc: 2026-01-03 17:55:02