It Officer / Technology Service Officer

Any other duties consistent with the job as directed by management
Setting up new users&039; accounts and profiles and dealing with password issues;
Supporting the roll-out of new applications;
Providing support, including procedural documentation and relevant reports;
Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
Replacing parts as required;
Conducting electrical safety checks on computer equipment.
Working continuously on a task until completion (or referral to tier 2 support, if appropriate);
Ensuring compliance with health and safety legislation
Rapidly establishing a good working relationship with customers and other IT team;
Perform daily checklist and report to relevant IT team/vendors if there is any issue
Installing and configuring computer hardware operating systems and applications;
Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
Monitoring and maintaining computer systems and networks;
Testing and evaluating new technology;
Prioritizing and managing many open cases at one time;
Responding within agreed time limits to call-outs;
Following diagrams and written instructions to repair a fault or set up a system;

Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
Previous working experience in a LAN/WAN environment as Helpdesk IT/ Technician IT at least 6 month.
Experience in the use of network monitoring tools, remote desktop tools
Sound English communication skills in written and oral forms.
Previous working experience in Hospitality Industry
Certification on Microsoft Professional Courses and other IT Certifications
Good working knowledge of MS Office Suite. Familiarity with other office automation packages is preferable
Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.

Free Shuttle/ Xe đưa rước
Monthly Services Charges/ Thưởng dịch vụ hàng tháng
Insurance 24/7/ Bảo hiểm tai nạn 24/7
Duty Meals/ Cơm Ca

Cập nhật gần nhất lúc: 2023-01-18 20:42:04