It Officer / Technology Service Officer

Any other duties consistent with the job as directed by management
Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
Perform daily checklist and report to relevant IT team/vendors if there is any issue
Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
Following diagrams and written instructions to repair a fault or set up a system;
Responding within agreed time limits to call-outs;
Providing support, including procedural documentation and relevant reports;
Ensuring compliance with health and safety legislation
Prioritizing and managing many open cases at one time;
Setting up new users&039; accounts and profiles and dealing with password issues;
Monitoring and maintaining computer systems and networks;
Conducting electrical safety checks on computer equipment.
Testing and evaluating new technology;
Replacing parts as required;
Installing and configuring computer hardware operating systems and applications;
Supporting the roll-out of new applications;
Working continuously on a task until completion (or referral to tier 2 support, if appropriate);
Rapidly establishing a good working relationship with customers and other IT team;

Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
Certification on Microsoft Professional Courses and other IT Certifications
Experience in the use of network monitoring tools, remote desktop tools
Good working knowledge of MS Office Suite. Familiarity with other office automation packages is preferable
Previous working experience in a LAN/WAN environment as Helpdesk IT/ Technician IT at least 6 month.
Sound English communication skills in written and oral forms.
Previous working experience in Hospitality Industry
Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.

Free Shuttle/ Xe đưa rước
Duty Meals/ Cơm Ca
Monthly Services Charges/ Thưởng dịch vụ hàng tháng
Insurance 24/7/ Bảo hiểm tai nạn 24/7

Cập nhật gần nhất lúc: 2022-09-29 14:32:04