IT (Service Desk) - Nhơn Trạch (Shuttle bus available)

SUMMARY
This is a technical/administrative position responsible for the Site Infrastructure Support. Primarily focused on PC technical support through Service Desk methods and assisting with basic network and department tasks.
RESPONSIBILITIES AND DUTIES
Under the general supervision is responsible for the following tasks- locally, as well as remotely:
· Assists in corporate hardware and software inventory
· Other duties as assigned.
· Provides PC/Laptop/Printer support, and occasional basic Network connectivity technical support and repair as needed.
· Above average communication skills (written and verbal) to communicate directly with end- users
· Assists in the recordkeeping of software licenses and an accurate media inventory
· Service desk skills using a ticketing system
· Network cable installation and maintenance
· Configure new PCs for deployment
· Provides software and account technical support and repair as needed.
· Understanding and use of a ticket system (ServiceNow)

EDUCATION AND EXPERIENCE
A minimum of three year experience at a medium/large corporation with a working knowledge of Windows 10, Activie Directory, PC imaging/troubleshooting, Service Desk ticketing system, and basic networking.
SKILLS AND ABILITIES:
Possesses the ability to gather and analyze information and make decisions from a limited number of choices.
Work independently to achieve results.
· A minimum score of 20 on the Wonderlic Contemporary Cognitive Ability Test.
TRAVEL REQUIREMENTS
This position typically does require up to 10% travel.

Laptop, Chế độ bảo hiểm, Xe đưa đón, Đồng phục, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-04-01 10:00:03