• Design, develop, configure and customize ServiceNow ITSM and applications using Javascript, HTML, CSS languages.


• Develop and modify ServiceNow flows, workflows, forms, scripts, reports and dashboards.


• Integrate ServiceNow with third-party systems and applications using web services, APIs, and middleware solutions.


• Perform unit testing, system testing and integration testing to ensure quality and reliability of developed solutions.


• Write and update technical design, configuration and process documents, ensuring detailed and accurate documentation for future reference and knowledge sharing.


• Provide technical support and troubleshooting for ServiceNow applications, resolve problems and incidents within a reasonable period.


• Participate in supporting the collection and analysis of business requirements, converting them into technical solutions, applying best practices to ServiceNow development.


• Monitor & update information about upgrades from ServiceNow.


• Coordinate with relevant departments to adjust ServiceNow solutions according to ACB's goals and directions.

• Experience in ServiceNow development from 2-5 years.


• Proficient in using JavaScript, HTML, CSS.


• Experience with ServiceNow development tools, including ServiceNow APIs and GlideScript.


• Have knowledge of IT service management processes and ITIL framework.


• Experience with ITSM modules such as Incident Management,


• Problem Management, Change Management, Service Catalog, and Service Level Management.


• Analytical and problem-solving skills, effective communication and collaboration with functional groups and stakeholders.

What we offer:

• Working time: Mon-Fri, flexible working time


• Very attractive salary and performance bonus.


• Opportunities to work with global vendors from different cultures


• Premium Healthcare insurance for employee and family (spouse/children)


• Annual Health check-up, Birthday gift


• External and Internal Training Opportunities


• Working device provided


• Other activities: annual company trip, year-end party, exciting engagement events, coaching opportunities, etc.


• Annual Salary Review & Promotion

• Average 15 Monthly Base salary per year. 13 Monthly Base Salary.
• Training.
• Recorgnition.
• ACB Health Care.
• Meal Allowance.
• Professional and Transparent Working Environment.

Cập nhật gần nhất lúc: 2024-04-03 12:06:56