IT Supervisor System Admin, Database, English

Ensure the IT systems function effectively in the Hotel with minimum down time and provide support to all departments’ users by problem solving.
DUTIES AND RESPONSIBILITIES

Work closely with the Finance department on any special projects required to enhance the reporting requirements in the Hotel
Ensure that IT Platform operations are matched with business plan and requirement.
Responsible for the overall effectiveness and efficiency of IT systems and operations to ensure a high level of end user satisfaction.
Perform other tasks as assigned by the reporting line manager from time to time.
Provides overall leadership in IT strategy, operations, cost optimization, innovation, and efficiency improvement.
Lead a team of IT and deliver various business critical and support systems to a range of users across the company on 24 hours
Ensure all hotel data is backed up periodically and back up discs / tapes are secured.
Ensure that IT operations are in accordance with established procedures and practices. Emphasis on documentation of IT procedures.
Control and manage all revenue and capital expenditure and budgets, ensuring expenditure within the ICT function is appropriately managed, based on lean management principles, quality of service commitment and performance management.
Responsible for supervising the information technology system of the Hotel including but not limited to the Servers, Smile software, Wifi, CCTV, cameras, Swich Core, PABX, TV sets/ system, IBS system, safety box, AV system, guest room door lock, computers,...

Yêu cầu công việc

QUALIFICATIONS:

Good knowledge & management in Smile PMS, Micros POS, PBX, Back office and TV systems
Must be familiar with all hotels’ procedures, regulations.
Data Bases: Oracle, MS Access, SQL. o Network & Technical Skill: Novell Netware, MS Exchange, MS Office, Web Programming Tools, CITRIX Thin client and Terminal Services architecture
General understanding of Back Office modules and interfaces.
Must be able to work independently with little supervision, as well as having the ability to consider, evaluate and make sound business decisions regarding question as problem solving.

WORK EXPERIENCE:

Computer proficient
At least 2- year experience in the same position.
Can speak in English (both verbal and written).

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Cập nhật gần nhất lúc: 2025-06-28 11:15:02