IT System Support & Software Developer

We are seeking a capable and proactive .NET Developer & System Support Specialist, dedicated to supporting our ERP and Warehouse Management Systems (WMS). This dual- role position requires the candidate to spend approximately 50% of their time on .NET application development, and 50% on system support for end users and daily operations across the ERP/WMS platforms.
Conduct training sessions for users on new software features and system updates.
Recommend process improvements that enhance system usability and user productivity.
Deploy and support in- house developed applications.
Assess existing system functionalities and suggest enhancements for improved efficiency.
Track ongoing system- related tasks and ensure timely issue resolution.
Stay updated with new technologies relevant to system support and user training.
Provide guidance to users on system usage, ensuring ease of operation and problem resolution.
Preferably have experience with WMS or other ERP systems for better user assistance.
Design, develop, test, and maintain web and desktop applications using C, ASP.NET, .NET Core, and related technologies.
Collaborate with departments to ensure seamless system operations that meet user needs.
Write clean, scalable, and well- documented code.
Carry out additional tasks and special projects as assigned by the IS Manager.
Understand company policies and processes, applying them effectively in daily support tasks.
Utilize logical thinking to align support strategies with user expectations.
Encourage users to follow best practices and assist with troubleshooting system- related concerns.

· Experience with IT support tools like helpdesk systems, Active Directory.
· Good knowledge of SQL and relational databases.
· English proficiency is a plus.
· 2+ years of experience in .NET development (C, ASP.NET, MVC/WebAPI).
· Ability to communicate effectively with all organizational levels.
· 1- 3 years of experience in IT support or system administration.
· Experience with front- end technologies like HTML, CSS, JavaScript, jQuery.
· Capable of prioritizing tasks in a dynamic work environment.
· Skilled in problem- solving and technical issue resolution.
· Bachelor’s degree in IT, Computer Science, or a related field is preferred.
· Familiarity with ERP systems is an advantage.
· Experience in customizing applications to meet business needs is a plus.
· Basic understanding of networking and Windows Server environments.
· Familiarity with Visual Studio, IIS, and Git.

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Cập nhật gần nhất lúc: 2025-08-12 10:05:03