IT Technical Support Officer

• Monitors and maintains the CAD/CAM systems
• Computer networks- responsible for installing, configuring and maintaining the computers in a large business;
• Contract hardware maintenance- working for a business with contracts to maintain and repair computer hardware;
• Monitors and maintains the computer systems and networks
• Diagnoses hardware and software faults and solves technical and applications problems, either over the phone or in person.
• Monitors and maintains the PABX system
• Installs and configures computer systems,
• Desktop support- direct user assistance; (over 100 users)
RESPONSIBILITIES
IT technical support officer are mainly responsible for the smooth running of computer systems, PABX system, CAD/CAM system and ensuring users get maximum

- University degree, priority is given to IT majors
- Skill
• The ability to work well in a team;
• Attention to detail.
• The ability to prioritise workload;
• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;
• The ability to think logically;
• Problem solving skills;
• A good memory of how software and operating systems work;

• Bonus by individual ability and company’s performance.
• Social insurance, health insurance, unemployment insurance and other benefits
• Company trip once a year + Joining party
• Salary and position is reviewed 1 time a year
• Dynamic and sociable working environment.
• Having chances to get attractive company bonus every month/year

Cập nhật gần nhất lúc: 2025-02-26 13:15:02