IT/OT System Management.
Workplace Support:
Support of configuration/installation/ maintenance /troubleshooting including hardware & software for PC, laptops, servers, printers, photocopiers, DCS work stations, CCTV, Access Control devices, LAN&WAN networking devices, others to ensure that all equipment is in good working order.
Google & Okta support (raise request to GLAS team to create new google account for new joiner, mover and suspend account for leaver)
Work with local IT/OT vendors to fix hardware/software issue on all IT/OT equipment.
Manage the lifecycle of all IT/OT equipment.
Coordinate with GLAS Team to ensure that all application (PEPI, OCS, ME2…) are in good working order.
Renew license of application: Autodesk, MacAfee, others….
Support for OS installation and reconfigurations for new/current (PC, laptops, work stations).
Improve the company&039;s IT/OT structure and systems to align with company- wide goals.
Network/Server Support:
Creation and maintenance of Active Directory, Shared Folder structure and backups or restores.
Administrative windows AD server (Active Directory, DHCP, DNS, File Storage, Print Service, deploy group policy, assign and monitor user’s permission.
Monitor, maintain and manage all IT/OT servers to keep them running properly
Ensure connectivity is stable;
Support of troubleshooting & repair for network connectivity issues;
Coordinate with Global/BU IT team for configuration and management of existing and new network equipment, new and existing servers.
Information & Data Security
Coordinate with Global Security team to fix any related security issues
Ensure that backup data or other are safely stored off- site in a timely manner, such as bank safes, etc
Ensure that access permission to IT/OT equipment be controlled properly.
Ensure that all servers & clients, OT work satations are protected by the latest anti- virus software update and windows update.
Ensure that the server&039;s files and data of IT/OT system are successfully backed up
Manage the IT/OT system compliance with corporate information security policies and framework.
Corporate Governance and Project Management
IT/OT CAPEX, OPEX yearly budgeting, planning and executing.
Provide consultancy for new and existing policies and guidelines
Support Global IT and BU IT execute Capex project every year.
Plan and propose implementation need and requirements
Conduct briefings and training for staff where necessary
Undertake project management and regional initiatives
SHEQ
Enforce strict safety guidelines and company standards/regulations/VF;
Understand proper emergency response planning and adapt site safety systems
Ensure work areas are kept clean and hygienic
Ensure all IT/OT works are performed in accordance with SHEQ requirements
Teamwork
Members of the accident response team handle emergencies relating to IT/OT system in a timely manner;
Actively assist maintenance team to perform the planning, scheduling, closing maintenance works on CMMS and simple inspections at field.
Others
Support MTN Engineer to plan/schedule/close all work orders on ME2 system.
Perform other duties assigned by his/her manager.
