Junior Sales Cum Reservations Executive

MAJOR TASKSSales• In Charge of Replying to Assigned Inquiries: Promptly respond to all assigned client and prospect inquiries to ensure timely communication and high conversion rates.• Engage and Work with the Vivu Journeys Teams: Collaborate with various Vivu Journeys teams to gather all necessary information and rates related to client inquiries.• Discuss with BDM: Coordinate with the Business Development Manager (BDM) in charge of the account to plan and set margins when needed.• Suggest and Implement Business Growth Ideas: Propose and execute innovative ideas to grow the business and improve sales performance.Reservations• Work closely with the Operations team to confirm bookings and services.• Double- check itineraries, bookings, and vouchers for accuracy before sending confirmations.• Handle special requests like dietary needs, accessibility, or event arrangements.• Input and update all bookings in the system accurately.• Monitor deadlines for deposits, payments, and cancellations to avoid issues.• Coordinate with suppliers to confirm services and secure the best rates.• Collaborate with Sales and Operations teams to provide seamless service.• Share destination updates and new ideas to improve team performance.• Participate in training to stay informed about new systems and products.

QUALIFICATION AND SKILL REQUIREMENTS
• Smart- good judgment and intuition around the subtleties of group dynamics and the impact of your words and actions
• Ability to problem solve and make decisions
• Must be proficient using technology and working with software applications
• Knowledge of Indochina
• Ability to work outside normal office hours when required
• Flexible and able to work with uncertainties and changing priorities
• Excellent interpersonal and presentation skills across a variety of cultures
• High degree of customer service and satisfaction
• Good command of both written and spoken English
• Fresh graduated is acceptable
• Humble- quick to point out the contributions of others, share credit, emphasize team over self and define success collectively rather than individually
• Understanding the fast- paced sales environment
• Personally aligned with ViVu Journeys values
• Hungry – self- motivated and diligent, constantly thinking about the next step and the next opportunity
• A self- starter able to work independently and as part of a team to meet deadlines and targets
• Multi- tasking
• Be able to work from 7:30 – 16:30
• Fluent in written and spoken English
• High attention to details & strong time/priority management skills
• Proficient with Microsoft Office applications
• Solid teamwork and communication (both verbal and written) skills
• Customer centric with commitment to high standards of service delivery
• Minimum Bachelor Degree

WHAT WE OFFER• Salary package 10 million VND Gross• Educational trips• Vibrant culture and working environment• Generous annual leave• An annual health package of gym membership and performance watch• Core working hours: 8 hours per day Monday – Friday• Training courses with great career development opportunities

Cập nhật gần nhất lúc: 2025-10-15 02:15:02