Yêu cầu công việc
Educational Background:
A bachelor’s degree in Information Technology, Software Engineering, Business Administration, or a related field is preferred.
A foundational understanding of Agile frameworks, especially Scrum, through coursework or practical exposure.
Scrum certifications, such as PSM I or CSM, are a plus and show a strong commitment to professional growth.
Professional Experience:
At least 1 year of experience supporting or working within Agile development teams, ideally in a Scrum or project coordination role.
Familiarity with Scrum events, roles, and artifacts, even if not yet practiced in a formal Scrum Master capacity.
Some exposure to working in a cross- functional team environment (Product Manager, Developer, QA, UI/UX) is preferred.
Technical Proficiency:
Eagerness to learn best practices around team collaboration and delivery effectiveness (e.g., Definition of Done, backlog grooming).
Comfortable using Agile project tools such as Jira and Confluence to manage tasks, maintain sprint boards, and document progress.
Awareness of the software development lifecycle (SDLC) and curiosity about how Agile principles support effective delivery.
Basic ability to read and interpret delivery metrics such as velocity, burn- down, and burn- up charts with guidance.
Soft Skills:
Active listening skills — pays attention to what team members say and observes team dynamics with curiosity, not judgment.
Collaborative and empathetic — values the team&039;s shared success and brings a positive, supportive presence to daily work.
Good facilitation instincts — knows when to encourage quiet voices, prevent over- talking, and keep the team focused on goals.
Clear and respectful communication, both verbal and written — able to summarize discussions, track decisions, and clarify next steps in meetings.
Growth Mindset & Cultural Fit:
Demonstrates a strong desire to grow as a Scrum Master and contribute to team performance, not just follow a process.
Aligned with Crossian’s culture of ownership, transparency, and team rituals.
Proactively seeks feedback and learning opportunities — whether through retrospectives, mentoring, or training.
Values psychological safety, embraces shared responsibility, and enjoys seeing others succeed through effective facilitation.
