Key Account Ecommerce

Position description:
Account Manager
● Serve as the primary point of contact for assigned client accounts, building strong
and effective relationships.
● Understand client needs and objectives to effectively deliver tailored eCommerce
solutions.
● Address client inquiries and concerns in a timely and professional manner.
Eccommerce Operation
● Coordinate and propose to participate in promotional campaigns provided by
● Plan monthly sales and report monthly/annual performance.
BD/KAM.
● Work with the marketing team to deploy communication articles about sales
inShop, on- site...).
programs, major campaigns in the month and year (seeding, social channels,
● Responsible for managing activities on the tiktok shop platform. Maintain the best
indicators in the shop (chat response, cancellation rate, return...).
● Handle issues arising during operations including: handling customer complaints,
protesting against violations of ecommerce platforms policies, handling negative
customer reviews, and taking care of customers via text messages.
Position requirement:
● Minimum of 1 year of experience in account management or eCommerce.
● Proficient in using CRM software and Microsoft Office Suite.
● Results- driven with a proactive approach to problem- solvingCommitment and
● Excellent communication and interpersonal skills.
● Bachelor&039;s degree in Business Administration, Marketing, or a related field.
● Strong understanding of eCommerce platforms and digital marketing strategies.
● Ability to manage multiple client accounts and projects simultaneously.
Entitlement:
● Working location: Sala Urban Area, No. 21- 23 B4 Street, An Loi Dong Ward,
● Working in International company – Singapore company
● Working time: Monday to Friday, 8:30 – 12:00 & 13:00 – 17:30
● Salary: Negotiable
● Probation: 2 months
● Full Gross salary for Insurance participation
Thu Duc city, HCM city

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Cập nhật gần nhất lúc: 2025-07-21 11:05:02