Key Account Executive

- As a Agency Key Account you are responsible for working with ITL overseas agents on key account management, sales activities, quote for RFQ/ or biddings, negotiate and close won for new business in order that team gain higher customer satisfaction, higher share from customers, and perform set budget of REV and GP. You report to manager about these key agent business growth, opportunities or challenges.
- Besides, you do sales activities for new agent development, manages and leads key account team, communicate company goals, safety practices, and deadlines to team, motivates team members and assesses performance.
Duties and responsibilities include, but are not limited to:
- Remain loyalty agents, reduce the number of lost agents/customers
- To organize, measure and take corrective action in order to ensure that service quality meets customer requirements and Service standards.
- Maintaining contact with clients with a view to securing further sales/orders
- Focusing on Performance to achieve team and individual target, and deliver good service to customers.
- Ensure consistent development of revenues accordance to the set targets by effective management.
- Work with Operation for process flow and monitor to ensure cargo will be handled as SOP.
- Take care of, maintain and grow relationship with current customers and business.
- Manage P&L to ensure cost efficiency.
- Increasing number of new agents/customers introduced by current agents/customers.
- Together with Agency Sales develop and expand agency network all over the world
- Deliver solution and following up shipments and SOA
- Attend to all queries from customers and respond on time.
- Conduct business with the highest level of integrity and compliance.
- Creating business solutions and consistent improvement & profitability

· Ability to manage and grow a client portfolio
· Strong business sense and ability to reach sales targets
· Good command in English (C Level), good listening and speaking
· Working for well- known freight forwarding company Is preferred
· Min. 1- 2 year – experience of sales in logistics or same position
· Good Knowledge of International Freight Forwarding

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Cập nhật gần nhất lúc: 2025-09-13 19:50:02