Key Account Executive

Responsibilities:
● Monitor personal and group email accounts daily to stay updated on client communication.
● Perform other tasks assigned by superiors.
● Provide guidance to clients regarding capital contribution for their companies and ensure follow- up on related matters.
● Prepare and deliver legal documents pertaining to clients&039; companies.
● Proactively engage with customers on annual holidays to send gifts and maintain positive relationships.
● Draft and send emails to clients in adherence to guidelines provided by superiors.
● Collaborate with other departments to assist in tasks as needed.
● Receive and address customer complaints and problems promptly then forward them to relevant departments.
● Offer support to clients on various bank- related issues such as internet banking login problems and preparing necessary documents for international payments.
● Coordinate the delivery and receipt of working documents to and from clients as necessary.
● Assist in preparing bank documents required for opening company bank accounts for clients.
● Handle customer inquiries and requests via emails, phone calls, and WhatsApp messages.
● Review and provide feedback on emails drafted by other members of the Operations team.
Requirements:
● Attention to detail and accuracy in handling documents.
● Self- starters are highly motivated with the ability to multitask and complete tasks within time and deadlines.
● Proficient in Microsoft Office (Word; Excel;....
● Fluent in English (both written and spoken) with professional email writing skills.
● Bachelor&039;s degree in law, economic law or related field.
● Have at least 1- 3 years of experience in customer service or account management
● Excellent communication and organizational skills
Benefits:
● Annual salary review based on individual&039;s and team’s performance
● Competitive salary, monthly bonus negotiated according to skills and experience
● Daily fruit snack benefit, providing employees with a bowl of fresh fruit every afternoon
● Customers are almost all foreigners who come from diverse cultures.
● Professional, dynamic, modern workplace
Location:
- Hồ Chí Minh: 124 Điện Biên Phủ, P.Dakao, Quận 1
Working time:
- Monday to Friday: 8:00 a.m.- 5:30 p.m. (lunch break 12:00 p.m.- 1:30 p.m.)

Cập nhật gần nhất lúc: 2024-09-18 18:20:03