Key Account Manager

- Understand the operations of the accounts in charge.
- Analysis of problems/troubleshooting with customers.
- Perform other duties as assigned by management
- Contact & negotiate with suppliers for competitive prices and better terms & conditions for the contract/ tender.
- Establish a forum to communicate market & competitor trends to the Team.
- Regularly review processes and if necessary improvements and cost savings.
- Support the implementation of new/renewed business in accordance with MPL’s Implementation process.
- Ensure quality preparation of SOP and other documents to be executed by the Key Account Management Team and take care of a smooth handover process to existing interfaces (Operations, Finance).
- Understand Logistics pricing and cost components. The capability of doing the costing or managing for the whole life of the project.
- Develop and maintain excellent relationships with key customers and potential customers.
- Ensure effective communications with both external clients and internal teams.

- Demonstrated interpersonal skills that build respected professional relationships internally & externally.
- Solid experience to support our Key Accounts’ inquiries, operations issues, and data analysis and reporting (such as SOPs and KPIs).
- Proficient in spoken and written English.
- Team- driven, customer- focused, ability to solve problems quickly.
- Preferred minimum 2- 3 years in Contract Logistics/ Supply Chain Industry.
- Ability to emphasize with the client and present client needs effectively to internal the internal MPL team and management.
- Minimum bachelor&039;s degree in Logistics & Warehouse Management, Supply Chain Management or Business Administration.
- Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint).
- Knowledge of Transport Operations, especially in ocean freight and Air freight

• 13th month bonus
• Professional working environment.
• Competenty salary

Cập nhật gần nhất lúc: 2024-03-16 07:25:18