Key Account Manager (TikTok Shop)

Minthacare is currently looking for a Key Account Manager to be part of our E- commerce team. Working closely with the E- commerce manager, you will support him/her in managing the portfolio of brands, and in successful execution and roll- out of business performance improvement plans. You will assist with the day- to- day activities related to store management on TikTok Shop.
Scope of Responsibilities

Inspect landing pages, product information, checkout options, and all other website- related systems to ensure their visual appeal, accuracy
Research and update TikTok trend to create content ideas for Livestream, Video
Ensure a perfect execution of the marketing plan and its assets.
Develop with the support of marketing department the activities and promotion plan
Develop the relationship with enabler and tiktok to get the best support
Ensure all account / store KPIs are met
Standby Livestream, ensure all contents are delivered correctly (Brand DNA, product info, promotion scheme,…)
Any other sales or operational duties related to TikTok
Responsible for data analysis & reporting and proactively come up with recommendations to improve performance & increase sales
Caringly reply to end user question (chat) as needed
Delivery expert recommendations on the business plan, promotions and traffic planning (Livestream, Video, Creator_Affiliate, TikTok ads)
Follow and report the competitor activities
Responsible for Tiktok shop management to ensure all run smoothly
Report the performance of the store and suggest any action plan to improve the performance
Manage stock levels and liaise with related stakeholders to ensure stock is adequate for campaigns
Act as key contact point between Enabler and internal departments to drive performance for brand on TikTok
TikTok ads/Affiliate

Experience in creating content on TikTok is a plus
Strong interpersonal, relationship and communication, listening and negotiation skills
Ability to work with another department and function as marketing, design, sales, etc
Analytical skills to analyse data and make performance improvement suggestions
Commercial performance- driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast- paced start- up environment
Project management experience
Experience in creating promotion calendars and monthly activation plans
Good excel and powerpoint skills
Experience in Beauty category will be added advantage
Minimum 2 years of relevant work experience in Ecommerce, ideally with a platform (Lazada/Shopee), with another enabler, with a brand or distributor
Experience in managing and growing stores on TikTok

Benefit

Discount code for employee
13th- month salary
Quarterly bonus
Happy hour party, team building party, company trip, ...
Full SHUI of Basic salary
Liberty Health Insurance
Professional working environment

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-08-27 22:10:03