Key Account Manager

We are searching for sales experience candidates who are proactive and passionate about company products and the customers they serve. Key account manager will act as a point of contact for customers. You will build long- lasting, mutually beneficial relationships with customers contacts, always striving to find the products which best fit the individual needs of the customer. You also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of customer data and complaints, and identifying industry trends.
To succeed in this position, candidates should have exceptional communication, negotiation, hunting and problem- solving skills. You should be dynamic, positive, adaptable, and organized with the ability to build rapport with customer.
Responsibilities:

Keeping the control to inventory and account collection.
Collaborating with internal departments to facilitate customer need fulfilment.
Build the strategic sales plan to grow the turnover together with leader.
Communicating with customers to understand their needs and explain product value.
Resolving complaints and preventing additional issues by improving processes.
Collecting and analysing data to learn more about consumer behaviour.
Maintaining updated knowledge of company products and services.
Acting as a customer advocate with a focus on improving the buyer experience.
Identifying industry trends.
Building relationships with customers based on trust and respect.

Ability to collect, track, and analyse the market data/SWOT
Exceptional verbal and written communication skills in both English and Vietnamese
Ability to build rapport and collaborate with others within the company and externally.
Understanding of consumer behaviours and industry trend
Adaptability and strong problem- solving skills.
Excellent active listening skills.
Bachelor’s degree in sales, marketing, or related field.

Chế độ bảo hiểm, Phụ cấp, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-11 09:20:26