Khách Sạn Sheraton Hà Nội Tuyển Dụng Assistant Food And Beverage Manager

Assisting in Food and Beverage Operations:
Responds promptly and proactively to address employee concerns
Demonstrates self- confidence, energy, and enthusiasm
Provides outstanding customer service to all employees
Utilizes coaching skills across the property
Motivates and encourages staff to resolve guest and employee- related issues
Creates and fosters a motivating, empowering, and team- oriented environment focused on continuous improvement and excellent customer service
Ensuring Exceptional Customer Service:
Takes ownership of guest complaints/problems until they are resolved or addressed by the appropriate manager/employee
Sets high service expectations for all guests, both internal and external
Follows up to ensure complaints have been addressed to the guest&039;s satisfaction
Delivers excellent customer service
Develops relationships with guests to build a loyal customer base, both internally and externally
Understands and upholds the brand&039;s service culture
Responds quickly and proactively to address guest concerns
Additional Responsibilities:
Complies with all corporate accounting procedures
Assists the General Manager as needed with the annual Quality audit

Fluent in English.
Soft management skills are required.
High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2- year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1- year experience in the food and beverage, culinary, or related professional area.

Attractive remuneration package & 13th- month salary
Service charge every month after probation
Participate in team building and TakeCare activities of the team and hotel
Health check every year
Start your career path in the biggest and one of the most prestigious hotel companies worldwide
Professional workplace with young, dynamic, and excellent team members
Satisfy your love of travel with distinctive Associate discounts for hotel rooms and F&B services at Marriott International hotels & resorts all over the world (11 properties in Vietnam)
60 days probation with Full salary & Social Insurance
05 working days/week.
Professional training courses
Duty meal & Uniform provided

Cập nhật gần nhất lúc: 2024-09-05 17:30:03