Kitchen Equipment Supervisor/ Nhân viên kỹ thuật bảo trì thiết bị bếp

• Be responsible in keeping our property safe and secure.
• Understand departments and hotel’s product, and upsell to the guest, or recommend hotel products to the guest.
• Be responsible for saving hotel asset/ energy/ water/ chemical and propose the saving ideas to management.
• Monitor food and operating costs and controls these by reducing waste.
• Report Lost and Found immediately to Security.
• Preserve ingredients and food in good conditions in order to keep cost in line.
People:
• Able to help other section within Repair & Maintenance whenever required by the supervisors.
• Observe staff’s performance, give constructive feedback when need it.
• Work with Superior and Human Resources on manpower planning and management needs
• Identify training need, propose training plan, and conduct the training
• Perform/ behave as per IHG leadership competencies
• Coach and develop staff
• Demonstrate cooperation and trust with colleagues, supervisor and across department.
• Respond positively to changes in the workplace.
• Perform/ behave as per IHG Winning Ways to other colleagues within your department and toward other departments
• Conduct shift briefings, department meeting to ensure hotel activities and operational requirements are known
• Work with Superior and Human Resources on disciplinary action for poor performance or any conflict among staff
• Able to work under pressure during busy times.
Guest experience:
• Maintain a level of broader knowledge which enables you to handle minor problems in all fields of the department.
• Manage all requests made by guests, or special request from guest that your staff reported to you
• Open to new ideas and willing to make changes in improving customer satisfaction.
• Ensure complaint and requests are handled with the aim of exceeding guest expectations.
• Ensure consistency service within the department
• Sharing guest feedback to the team
• Perform Brand’s Services behaviours in daily operation basic towards the guests
Responsible business:
• Be responsible in protecting the inviroment such as the trees, the sea, and special species
• Carry pager and respond to requests from other departments regarding minor maintenance issues throughout the day.
• Complete work orders as requested by the Chief Engineer/Assistant Chief Engineer to meet customer requirements.
• Assist with the implementation of the resort’s preventative maintenance system and repair log system
• Ensure that appropriate files are maintained and resources kept for future reference
• Conduct lighting checks to ensure all lightings are in working order.
• Be responsible in keeping our property safe and secure
• Complete daily reports outlining work undertaken for the day.
• Perform any other duties which may be assigned by the management from time to time.
• Shift inspection and rectification.
• Recommended changes to these standards
• Maintain proper condition of all equipment and work areas
• Understand & follow the Escap Work Order System and Preventative Maintenance System
• Implement and carry out maintenance program in accordance with established timeframes
• Co- ordinate special projects as required, such as…
• Be aware of the Resorts Environmental Program and carry out duties in your day to day job tasks bearing this in mind.
• Open and close the shift, ensure effective shift hand over
• Under- takes repairs and maintenance of kitchen Equipment and maintain when required.
• Understand and ensure your staff understanding IHG Brand Standard related to your department
• Rotate the roles (cross training) within department when required
• General building minor maintenance repairs.
• Attend to all types of repair and maintenance work in the resort premises, including any new additions / extensions to the Resort or any other properties.
• Demonstrate flexibility in changing the work schedule in line of guest priorities.
• Assist the Assistant Chief Engineer/Chief Engineer to set up the Preventive Maintenance System and run same.

Required Skills

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Problem solving, reasoning, motivating, organizational and training abilities
Proficient in computer operation.
Able to speak, read and write English
Good communication and writing skills

Qualifications
• Certificate from Technical school or similar capacity
• Some knowledge in English
Experience
• At least 2 years experience preferably in a hotel of similar size and complexity and including supervisory experience or training.
• Prefer experience in similar capacity

HealthCare insurances for loyalty team members
Mandatory insurances in accordance with Vietnamese Law
Provided uniform, duty meal and transportation
Other benefits as per the company/ IHG policies
Shared accommodation (applied for non Danang residents)
Annual leave from 14 days, 2 days off per week
Accidental insurance 24/24
100% salary & service charge in 2 months of probation
IHG brand standard training

Cập nhật gần nhất lúc: 2024-07-30 23:50:04