Know Your Customer Officer [Binh Duong] (Nhân Viên Tìm Hiểu Khách Hàng)

Perform KYC activity at loan closing stage or prior to underwriting via Video streaming or face to face.
Customer services
· To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver.
· Remind customers of key responsibilities and well handle all related questions from customers.
Maintaining customer portfolio
· Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward).
· Ensure all assigned KPIs are met.

Work location: 1F, Cuong Phat building, 7/31B Binh Duc 2, Binh Hoa, Thuan An city, Binh Duong

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Qualification
- University Graduated, Finance/ Accounting or Banking major are preferable
Work Experience
- Ideally 1 years of experience in finance/ banking industry or customer service position. (Finance, banking knowledge preferred)
Skills
- Computer skills (MS Word, Excel, Power Point)
- Acceptable command of spoken and written English and good command of Vietnamese
- Interpersonal, teamwork, negotiation, business acumen
Attitude
- Practical working experience in customer service- oriented atmosphere. Customer first mentality
- Can work independently and under high pressure.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:20:02