Know Your Customer Officer [Binh Duong] (Nhân Viên Tìm Hiểu Khách Hàng)

Perform KYC activity at loan closing stage or prior to underwriting via Video streaming or face to face.
Customer services
· Remind customers of key responsibilities and well handle all related questions from customers.
· To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver.
Maintaining customer portfolio
· Ensure all assigned KPIs are met.
· Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward).

Work location: 1F, Cuong Phat building, 7/31B Binh Duc 2, Binh Hoa, Thuan An city, Binh Duong

​

Qualification
- University Graduated, Finance/ Accounting or Banking major are preferable
Work Experience
- Ideally 1 years of experience in finance/ banking industry or customer service position. (Finance, banking knowledge preferred)
Skills
- Acceptable command of spoken and written English and good command of Vietnamese
- Interpersonal, teamwork, negotiation, business acumen
- Computer skills (MS Word, Excel, Power Point)
Attitude
- Can work independently and under high pressure.
- Practical working experience in customer service- oriented atmosphere. Customer first mentality

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 10:59:32