Korean Customer Advisor

- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Immediately updating serious cases/inconstant situations.
- Proactively updating information/knowledge about customer service.
- Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
- Ensuring a high level of customer service and a positive guest experience.

- Basic English skills
- Proficiency in Korean (Listening, Speaking, Reading, Writing). The Topic 6 or higher is required
- Loud and clear voice
- Graduated from High school or Higher Education

- QTSC Building 1- No. 14 Street, Tan Chanh Hiep Ward, District 12, Ho Chi Minh City.

- Total Salary up to: 23.200.000 VND/month, including:
+ Base Salary: 21.500.000 VND
+ KPI Incentive: 900.000 – 1.200.000
+ 100% salary in 2- month probation time.
+ Meal Allowance: 500.000 VND
- Experiencing a clear promotion path.
- Accident insurance 24/7.
- Working in a dynamic, professional environment with many opportunities for advancement.
- Join the insurance regimes according to the provisions of the Labor Law.
- Participate in training courses on skills and profession.
- Annual Health Checkup.
- 14 days of leave/year.
- Having any 2 days off/week.
- Shift: Rotate 24/7, 9 hours/shift (including 1.5 hours of rest)
12:00 – 21:00; 13:00 – 22:00.
21:00 – 6:00; 22:00 – 7:00.
Day shift: 7:00 – 16:00; 9:00 – 18:00;
Night shift: 19:00 – 4:00; 20:00 – 5:00;

Cập nhật gần nhất lúc: 2024-12-07 00:35:02