About Company:
Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge- sharing platform in the world
This is a B2B information services firm that serves the world&039;s top business professionals, by enabling them to gather real- time information and insights from industry experts across various markets, industries, and regions.
About the Role
As an Associate/Senior Associate in the Japanese Network Expansion Team, you will act as a knowledge broker between our clients and Japanese industry experts. Your roles are two- fold: 1) to identify Japanese experts with the most relevant experience to fill our client knowledge gap, and 2) to proactively recruit Japanese experts to expand our Japanese expert network.
Your key responsibilities will include:
Utilizing phone, LinkedIn, email outreach and other tools to connect with experts
A client service mentality, which means you are committed to go beyond your clients’ needs to deliver true value.
Act as a knowledge broker between our clients and Japanese industry experts.
Working on multiple projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills.
Critically screening experts for their suitability and relevance to address a client’s needs with an emphasis on quality.
Think critically and fast, conduct high- level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients’ questions.
Spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients.
Reviewing client project briefs to understand their knowledge gaps and conduct high level industry and company research to identify the most relevant Japanese experts.
Requirements
Bachelor&039;s degree or equivalent qualification.
Ability to perform high- level research and critical thinking.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Strong communication and interpersonal skills.
Fluency in Korean (Writing & Speaking); intermediate and above proficiency in English is preferable.
0- 3 years of work experience in client service or related roles.
