KEY RESPONSIBILITIES
Customer Consultation and Support:
• Advise customers on network device and Wi- Fi SMB solutions tailored to their requirements.
• Address customers&039; technical inquiries, propose solutions, and technical recommendations.
• Assist customers in comprehending and resolving technical challenges related to TP- Link&039;s SMB products.
Market Analysis:
• Keep up- to- date with competitor products and perform comparative analyses with TP- Link&039;s offerings.
• Monitor market trends within the realm of enterprise network and Wi- Fi equipment.
Sales Department Support:
• Collaborate closely with the sales team to understand customer needs and propose suitable technical solutions.
• Participate in discussions and negotiations with clients to finalize contracts.
Training and Education:
• Develop product documentation to enhance the sales team&039;s and customers&039; understanding of products.
• Organize training sessions for the sales team regarding new products and solutions.
Technical Proficiency:
• Capable of conducting tests and demonstrating solutions effectively to clients.
• Possess in- depth knowledge of network and Wi- Fi equipment products and solutions.
BASIC QUALIFICATIONS:
• Excellent problem- solving skills and the ability to work under pressure.
• Certification in network or security management (e.g., CCNA, CISSP) is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or related field
• Proven track record of managing technical teams and projects.
• Strong communication
• Strong understanding of surveillance and security technologies, as well as networking principles and equipment.
• Minimum of 3 years of experience in a technical management role, with a focus on surveillance, security systems, and networking.
BENEFITS
• Free in- house entertainment facilities and snack, coffee, tea
• Competitive salary with quarterly and yearly bonuses
• Join in various team building, team dinner, birthday, Xmas events.
• Opportunity to earn recognition through our "Best Staff of the Quarter" award.
• Lovely gifts/bonuses from company: Tet, public holidays, wedding, giving birth, women day.
• Bao Viet health insurance package and full social insurance
