Kỹ Sư Công Nghệ Thông Tin

• Maintaining and developing the close, good relationship with customer for long term business opportunities.
• Understand customers&039; business environments and issues, organize customer issues based on the information we have collected.
• Make troubleshooting for customer if any.
• Installing driver for hardware such as Printer, USB...
• Take responsibility of the technical of whole projects even after finish.
• Support for customer after sales in case of trouble or warranty.
• Give IT consult to customer if request.
• Follow up, managing project progress and make prompt action to ensure it on schedule, meet customer demand.
• Designing and making technical document for proposal to submit to customer.
• Keep up- to- date with the latest technology trends and product knowledge to provide the best solutions to customers.
• Installing software for IT equipment such as : Application software for PC, Software for Server.
• Collaborate with the sales team to support sales activities from a technical perspective.
• Config for WAN and security equipment such as Router, Firewall...
• Solve the trouble occur while the projects are on process (if any) by cooperating with other colleges in team.
• Understand the technical requirements and needs of customers and propose optimal solutions.
• Delivery equipment to customer at schedule assigned by Managers.
• Making report :
+ Making report of trouble and solutions.
+ Making Service Report as Standard of KDDI service.
+ Making report of project on process and on schedule.
+ Making report of new plan and strategy (if any)

Good IT skill and knowledge of Network equipment (Router, Switch, Firewall and etc)
University graduate.
Mandatory Skill (at least one of them)
Good English communication.
Good IT skill and knowledge of PC, Server (Windows OS is main, Linux is a plus)
Optional Skill and Knowledge
Must be speak Japanese (more than N2 level)

Security Camera
Cabling (LAN/Tel)
Access Control
PABX (PBX)
Virtualization, Cloud, SDWan
IP- VPN and Internet VPN
WAN design including Leased line, MPLS and etc
Power (Electricity)
Operation Work (Monitoring, helpdesk or etc)

Motivate, good team working, management and trouble skills.

Expected character:
- Good communication skills, negotiation skills, solving problem skills.
- Good teamwork player.
- Punctual, reliable.
- Willing to learn.
- Hard working
- Collaborative, supportive

Opportunities for advancement
Fully paid social insurance, health insurance, unemployment insurance
The bonus and salary increase regime is clear and in accordance with the company&039;s regulations
4Professional, dynamic and friendly working environment
To participate in annual team building and tourism activities
Leave and sick leave regime in accordance with the Labor Law

Cập nhật gần nhất lúc: 2024-07-19 12:25:02